The intraoral camera was first introduced to the dental industry in 1989. Video Dental was at the forefront of developing this powerful technology that promotes better patient interaction via immediate viewing of dental images. The intraoral camera is by far one of the single most impactful instruments a dental practice can invest in and your ROI is noticeable immediately. A thorough and thoughtful intraoral examination will go a long way towards improving patient / doctor communication.
The main goal of the intraoral camera since its inception is for the dentist to perform an instant show & tell for the patient. From the beginning intraoral cameras have been lightning fast compared to an instant polaroid picture and even more clear in resolution than NASA images from the Hubble telescope. Showing the patients their dental issues allows the dentist to properly diagnose on the spot thus a course for immediate treatment can be outlined. Presenting a treatment plan is more acceptable while the dental images are still fresh in their mind. This procedure has not changed much over the last 25 years as high resolution dental imaging is extremely compelling. The only glaring exceptions are dental practices that don’t use their intraoral cameras properly or the ones that don’t even have intraoral cameras at their dental practice.
Video Dental will briefly cover a few quick and effective topics that are user-friendly and easy to implement for any dental practice of any size.
The 2 Minute Intraoral Camera Dental Treatment Presentation
Allow the dental patient to be in charge and relinquish some control. Instead of the quick show and tell try a more gentle approach transferring the power to the patient. Reflect on the 4 major thought processes a dental patient goes through when being presented with an intraoral camera.
The four mindsets to ponder are:
- Control: Most dental patients experience a certain level of fear when they feel they don’t have any control.
- Emotional Connection: All persons react one way or another to their sub-conscious emotions. Giving off positive vibes and emotions makes communication much easier and better overall acceptance is the end result.
- Ownership: Every person is alike in that they learn via the core 5 senses. Time and compassion are key for a dental patient to understand, interpret and acknowledge the message.
- Anxiety: Fear and apprehension are factored into most decisions surrounding any dental treatment procedure. Whether positive or negative, urgent or passive the final decision will be provided by you. Delivery of the message should be sympathetic while still retaining a commanding influence.
There are many different methods to gain better overall increased patient acceptance. The dental hygienist or dental assistant should perform the preliminary intraoral camera tour of the mouth. People are often times intimidated by doctors, hygienist and assistants are perceived to be on a more common ground.
Intraoral Examination techniques will be continued in next week’s blog post.